Privacy Policy

1. Use of Cookies

By continuing to browse the Higarno Ventilation website, you agree to our use of cookies. Cookies enable us to enhance your browsing experience by remembering your preferences, analysing site traffic, and tailoring content to your needs. If you prefer not to accept cookies, you can disable them via your browser settings. The website will still function, although some features may be limited.

We use cookies solely to improve the performance of our website. These cookies do not collect any personal or identifiable information and are never shared. They help us understand how users interact with the site, including location-based usage, so we can deliver more relevant content.

Third-Party Tools in Use:

Google Analytics

Google Analytics allows us to see anonymised insights such as page visits, referral sources, and time spent on each section of the website. This data cannot be used to identify individual users and is presented as aggregated figures to protect your privacy.

We also use Google Analytics Remarketing, which enables us to show ads to previous site visitors on third-party websites based on their past activity on our site. Any data used complies with both our Privacy Policy and Google's own privacy policy.

To prevent your data from being collected via Google Analytics, you can install the Google Analytics Opt-out Browser Add-on.

Visitor Behaviour Tracking

We may use tools that record how visitors interact with the website — such as clicks, navigation paths, and time spent on pages — to better understand and optimise the user experience.

2. Privacy Policy

Our web server does not automatically store personal information about domain names or email addresses of site visitors.

If you provide us with your postal address or telephone number, this information will only be used to respond to your enquiry. We will not contact you for any unrelated reason.

You may opt out of future email communications by contacting us directly via email.

3. Collection of Personal Information

We may collect personal information when users interact with our site — for example, by subscribing to updates, submitting an enquiry, or engaging with specific features. This may include your name, email address, and phone number.

Submitting this information is entirely optional. You are welcome to browse our site anonymously, though choosing not to share certain details may limit your access to specific services or features.

We may occasionally send relevant promotional content from selected third parties — but only with your prior consent. We do not sell or share your data with third parties unless required by law or authorised by you.

4. Data Storage and Security

We implement appropriate technical and organisational safeguards to protect the information you provide against unauthorised access, misuse, alteration, or loss.

If any of your contact details are inaccurate, you may request corrections by emailing us.

5. Sharing of Information

We do not sell, rent, or trade your personal information. We may share non-identifiable, aggregated data (such as general site usage trends) with partners, affiliates, or advertisers to help improve our services.

From time to time, we may use third-party providers to support the delivery of our services, such as distributing newsletters or conducting surveys. These providers are only given access to your data where necessary and only with your permission.

We do not currently work with external ad server companies.

6. Changes to This Policy

If we update our privacy practices or introduce new uses for the information we collect, we will update this policy on our website. Only data collected after any such change will be used for newly introduced purposes.

To ensure you stay informed, we recommend reviewing this page periodically.

If you have questions or concerns about how your information is being handled, or if you wish to restrict how your data is used, you can contact us at any time by email or phone.

For more details about cookies and how we use them, please refer to our cookie information page.